Just as with any other contractor entering your home, it is important to find a garage door company that you trust. Finding the balance between trust, affordability and quality is a task that sometimes feels Herculean. Many homeowners simply do not have time to peruse every nearby garage door company. A broken garage door feels like a break in household security, so finding a company fast is essential. This week, we are outlining some tips to help homeowners find a garage door company that works for them. Read on to learn these insider tips on the what to look for when selecting a garage door company.
Ask For Recommendations
Word of mouth is a valuable tool for both customers and business owners. Friends, families, coworkers, and neighbors are all great sources for recommendations. In addition to their review that they provide verbally, their garage doors are a physical testament to whoever worked on them.
Look Into Their Online Presence
Start with the business’s website. Examine how professional the site is: does it look organized? Is there a portfolio of their work? Is the website updated regularly? An imperfect website is not cause to worry, but just look for signs that the business is legitimate and functioning.
Follow up the website inspection with a quick search on review sites. This step is especially important if the company does not come with a recommendation from someone you know. Both Yelp and Angie’s List are review sites that are normally quite accurate. Don’t just look at the positive and negative reviews, look at how the company replies to them. Do they say thank you for good reviews? Try and argue with complaints? Try and rectify them?
Trust Your Gut
If you get a bad feeling about a company or specific contractor, do not ignore it. Usually, those gut feelings are your subconscious trying to tell you something. A legitimate and quality garage door business will work to make you feel at ease and answer any questions you may have. A sketchy business is slow to communicate, dodges questions, and has surprise costs.
Other Red Flags
If a garage door business seems to be pushing advertising everywhere, it is very possibly a red flag. Particularly if a contractor is marketing a deal that seems too good to be true, because most of the time it is too good to be true. Huge marketing pushes also cost money. The business that is spending that money has to recoup the cost somewhere. That recoupment might just come from your wallet.
Inconsistencies in contact information, business name, and location are also huge red flags. Chances are that these changes are obfuscations for creditors or organizations such as the Better Business Bureau.